Service Desk Engineer

SUMMARY:
Take Your IT Support Career to the Next Level as an L2 Service Desk Engineer
Join a fast-growing organisation where your technical skills and problem-solving mindset will be key in delivering exceptional IT support and keeping business operations running smoothly.

POSITION INFO:
Our client is looking for a skilled Service Desk Engineer (L2) to join their dynamic IT support team. This role is ideal for an experienced support professional who thrives in an SLA-driven environment, enjoys resolving complex technical issues, and is ready to take ownership of escalations while supporting a diverse user base. What's in It for You? Opportunity to work in a high-performance IT environment Exposure to enterprise systems and modern technologies Clear career progression into Infrastructure, Networking, or Systems Administration Collaborative and supportive team culture Key Responsibilities Provide second-line technical support for escalated ...