Service Desk - Voice trainer

Tata Consultancy Services • chennai, tamil nadu • Posted June 26, 2026

Position Overview

Role:  Service Desk - Voice trainer 
Location:  Chennai 
Exp: 5-7 yrs  
Mode of interview  : Virtual 
Must Have Skills:    
Technical & Communication Skills  
Excellent verbal communication, pronunciation, and neutral accent. 
Strong understanding of ITIL concepts and service desk operations (preferred). 
Familiarity with ticketing tools such as ServiceNow, Remedy, or Freshservice (optional). 
Training Skills  
Ability to deliver engaging training sessions and simplify complex information. 
Experience in voice coaching, communication training, or customer service training. 
Strong facilitation, presentation, and interpersonal skills. 
Experience  
2–5 years of experience in a service desk communication/voice trainer prefered. 

        
    