Service Engineer

Ghobash Group • abu dhabi, abu dhabi • Posted July 16, 2026

Position Overview

  • The Service Engineer is responsible for the installation inspection repair and Preventive maintenance troubleshooting of office Imaging Products at the customer site.
  • Provide supervisory and technical support to customers regarding technical problems and ensure the Optimum Customer Satisfaction.
  • Attend the Service Calls within committed Response Time.
  • Ensure that follow-up work requirements are referred back to the appropriate IT Administrators Machine In-charge & Operators to enable necessary action and recommendations to customers
  • Maintain Good Rapport with the IT Administrators Machine In-charge & Operators.
  • Write technical reports recording any customer complaints and forwarding to the responsible department.
  • Keep the machines up-to-date and provide training to customers when required during Installation of new equipment. Upgrade in time the Firm wares and modification kits as and when advised by Manufacturer.
  • O...