Service Engineer

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

Service Engineer – R&D

OUR ROLE

We are looking for a skilled Service Engineer to join our R&D team at Fiskars Group. In this role, you will act as the single point of contact between R&D and our global consumer service teams and external repair partners.

Once R&D develops a new battery‑powered tool, you will be the first to learn it: R&D will train you in‑depth on product features, electronics, mechanics, and failure modes. After this, your responsibility is to train the service network and consumer service, ensuring consistent, high‑quality service capability across markets.

A critical part of the role is collecting, analyzing, and structuring feedback from consumers, customers, service centers and repair technicians. You will transform t...