Service Improvement Program Manager

Airservices Australia • Australia, New South Wales • Posted July 07, 2026

Position Overview

- Lead a portfolio of service improvement initiatives that will shape the future of Airservices
- Drive complex programs from strategy through delivery, influencing outcomes across operations, safety, technology, training and corporate functions
- Full-time permanent role based in Brisbane, Sydney, Melbourne or Canberra
 

Summary

We're looking for an experienced Program Manager to lead a portfolio of strategic service improvement initiatives that drive operational excellence and deliver tangible outcomes across the organisation.

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from loc...