Service Order Management – Junior Specialist

Job Purpose:

Service Operations is a critical part of the infrastructure at Smiths Detection. The role is situated within the Service Back Office team, supporting the Aftermarket business and Service Operations. As a Service Order Management – Junior Specialist, you will support Smiths Detection's strategic objectives around Accelerating Growth, Effective Execution, and our People, whilst contributing to improved customer experience.

The primary role requires processing administrative tasks within the workstream, collaborating with cross-functional teams to ensure the field delivery team can execute successfully.

Key Responsibilities:

• Process end-to-end service order and equipment creation in accordance with Smiths standard work and guidelines.
• Manage and resolve workstream issues in SAP and ServiceMax to ensure accurate data and a no fault forward approach for efficient fiel...