Service Specialist
Cabela's • Utica, NY • Posted July 15, 2026
Position Overview
**Position summary:** **A** ssists in all aspects of Service Deptartment operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories.
**Position responsibilities:**
1. Support a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers.
2. Greet all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner.
3. Answering of service, warranty and parts questions over the phone and in person.
4. Assist Receiving Dept. with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer.
5. Once printed, affix bar code labels to units received and update lot locatio...
**Position responsibilities:**
1. Support a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers.
2. Greet all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner.
3. Answering of service, warranty and parts questions over the phone and in person.
4. Assist Receiving Dept. with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer.
5. Once printed, affix bar code labels to units received and update lot locatio...