ServiceNow Administrator
Insight Global • Irvine, CA • Posted July 18, 2026
Position Overview
Job Description
An insurance broker is looking for a ServiceNow Administrator to support the ongoing administration, maintenance, and optimization of a large-scale ServiceNow environment. In this role, the ServiceNow Administrator will be responsible for the day-to-day management of the platform, ensuring it remains stable, secure, and aligned with business needs. They will manage user enrollment, access requests, roles, groups, and permissions across a complex environment supporting more than 15,000 users. This individual will serve as a key point of contact for ServiceNow support, troubleshooting platform issues, managing incoming tickets, and determining when issues should be resolved independently versus escalated to development or implementation teams. The ServiceNow Administrator will support and maintain ITSM modules including Incident, Change, Problem, Request, and Service Catalog Management while ensuring proper governance, security, and user access controls. Additionally, ...
An insurance broker is looking for a ServiceNow Administrator to support the ongoing administration, maintenance, and optimization of a large-scale ServiceNow environment. In this role, the ServiceNow Administrator will be responsible for the day-to-day management of the platform, ensuring it remains stable, secure, and aligned with business needs. They will manage user enrollment, access requests, roles, groups, and permissions across a complex environment supporting more than 15,000 users. This individual will serve as a key point of contact for ServiceNow support, troubleshooting platform issues, managing incoming tickets, and determining when issues should be resolved independently versus escalated to development or implementation teams. The ServiceNow Administrator will support and maintain ITSM modules including Incident, Change, Problem, Request, and Service Catalog Management while ensuring proper governance, security, and user access controls. Additionally, ...