ServiceNow Consultant for Customer Management

Alcor Solutions • lanaudiere, qc • Posted July 09, 2026

Position Overview

Join Alcor Solutions as a ServiceNow Technical Consultant specializing in Customer Service Management. Bring your hands-on expertise to design scalable solutions and enhance stakeholder collaboration.

Alcor Solutions is seeking a ServiceNow Technical Consultant with at least 5 years of development experience. You will focus on CSM, CRM, and Sales & Order Management, translating business needs into effective ServiceNow implementations. Your technical skills will drive configuration, customization, and troubleshooting as you work on real-time projects.

Key Responsibilities:
• Design and implement ServiceNow solutions for CSM and CRM
• Collaborate with stakeholders to gather and analyze requirements
• Customize ServiceNow applications, workflows, and integrations
• Develop custom scripts, UI components, and business rules
• Support data migration, testing, and post-production activities

Requirements:
• 5+ years of ...