ServiceNow developer (ITSM or CMDB/CSD)

<p>Developer 1 is a mid-level ServiceNow engineer specializing in IT Service Management (ITSM) and/or Configuration Management (CSDM/CMDB) or Release & Change (RC). This role is responsible for full-cycle feature development within assigned sprints - from design through to deployment support and hypercare - while upholding the team's code quality standards.</p> <p>DEVELOPMENT & DELIVERY<br /> Design, build, and unit-test ServiceNow solutions aligned to BA-approved requirements and the Demand Architect's solution brief<br /> Provide accurate story-point and effort estimates during sprint planning and formal estimation gates<br /> Participate in peer code reviews - apply and enforce team coding standards, naming conventions, and script design patterns<br /> Investigate, triage, and resolve defects raised by QA within agreed SLAs; document root cause for recurring issue patterns<br /> Maintain technical ...