ServiceNow Implementation Specialist - London

Capgemini • london, london • Posted July 01, 2026

Position Overview

ServiceNow Implementation Specialist - London

Reference Code: -en_GBContract Type:PermanentProfessional Communities: SaaS Solutions

About the job you're considering

The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experiences (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNows platform to enable seamless workflows that optimize productivity and satisfaction for both customers and em...