ServiceNow Senior Developer (Senior Technical Lead)
Clifford Chance • Mumbai, Maharashtra • Posted June 09, 2026
Position Overview
This job is with Clifford Chance, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Description
The role
This Service Management role is responsible for the maintenance, configuration and development of the Firm's IT Service Management tool, ServiceNow. This involves working within an agreed governance model to translate the requirements of process owners and other key contacts into a live implementation. There is an aggressive service management roadmap in play, which is aiming to deliver a number of self-service, automation and orchestration initiatives, and this role is crucial to the delivery of these initiatives using the tool.
Who you will work with
Service Management Team
Wider IT Team
Business Users of Custom Applications
What you will be responsible for
Support & Client Focus
Help deliver the service management roadmap, which is aim...
Job Description
The role
This Service Management role is responsible for the maintenance, configuration and development of the Firm's IT Service Management tool, ServiceNow. This involves working within an agreed governance model to translate the requirements of process owners and other key contacts into a live implementation. There is an aggressive service management roadmap in play, which is aiming to deliver a number of self-service, automation and orchestration initiatives, and this role is crucial to the delivery of these initiatives using the tool.
Who you will work with
Service Management Team
Wider IT Team
Business Users of Custom Applications
What you will be responsible for
Support & Client Focus
Help deliver the service management roadmap, which is aim...