Sheltered Housing Officer

Are you passionate about creating safe, welcoming communities? We are looking for a Service Officer to join our team at Grace House. In this role, you’ll play a key part in ensuring building safety, supporting residents, and helping our community thrive.

About the role

As a Resident Services Officer, you will:

• Oversee building safety and ensure a secure environment for all residents
• Manage tenancies, including viewings, settling in new residents, and handling sign-ups
• Conduct fire risk assessments and report on any communal or individual repair requirements
• Take part in resident meetings and help resolve light anti-social behaviour issues as they arise
• Provide a friendly, approachable presence onsite, ensuring residents feel supported and valued

This is a hands-on, site-based role at Grace House, a modern residential development comprising 170 homes, including 17 market rent properties and...