Shopping Account / Fresher Friendly - Weekends Off
BPO Telesys Hub • makati, national capital region • Posted July 07, 2026
Position Overview
Support customers with account-related questions, such as billing, technical issues, product details, and service requests.
Diagnose, address, and resolve customer concerns using available tools and resources.
Report recurring issues and recommend enhancements to improve the customer experience.
Adhere to regulatory guidelines, industry standards, and best practices in call center operations.
Diagnose, address, and resolve customer concerns using available tools and resources.
Report recurring issues and recommend enhancements to improve the customer experience.
Adhere to regulatory guidelines, industry standards, and best practices in call center operations.