SLA-Driven Tech Support Engineer (Level 2, SQL)

Rapyd is looking for a Technical Support Engineer in Bogotá. This position involves providing Level 2 technical support and requires a Bachelor's degree in Computer Science or Engineering, along with at least 3 years of technical support experience.

The role encompasses managing support requests, collaborating with various teams, and ensuring issues are resolved promptly. Proficiency in SQL and API testing, as well as English at a B2 level, are also essential. Join Rapyd and help shape the future of fintech.