SOC / NOC L1 Analyst (Client Residency)

This role focuses on delivering essential support services for the operation of critical telecommunication systems, central data center systems, and client infrastructure, encompassing the following scope of work.

• Monitoring of data network operation   
• Management of alerts from monitoring systems (NOC/SOC)  
• Monitoring the availability of telecommunication circuits and equipment 
• Management-Parameterisation of telecommunication equipment  
• Telephone user support, fault monitoring and reporting 
• Solving technical problems of first and second level 

Requirements

• Bachelor’s Degree in Computer Science or related technical discipline, or the equivalent combination of education, professional training, or work experience
• Excellent verbal and written communication skills, both in Greek and ...