Software Support Analyst

Innovative Systems • Pittsburgh, Pennsylvania • Posted June 19, 2026

Position Overview

Innovative Systems, Inc, one of the world’s most trusted providers of best-of-breed data quality and compliance solutions is expanding the Software Support team to accommodate 24/7 coverage and is looking for a talented Software Support Analyst to be part of our Customer Success team.


You will support clients utilizing our award winning, anti-terrorism/anti-money laundering software in the Americas and possibly other parts of the world.


The successful candidates will have the ability and desire to work the shift of Saturday - Wednesday, 3:



  • 00 PM - 12:00 AM Eastern Time OR Saturday - Wednesday, 8:00 AM -5:00 PM Eastern Time.

Location:



  •  Based in our World Headquarters, located in Pittsburgh, Pennsylvania with the ability to work a hybrid schedule.

If not based in Pittsburgh, we would also consider remote work options for candidates living in the following areas: