Solo Administrative Support (Colombia)

RESPONSIBILITIES

• Assist walk-in customers.
• Answer phone calls.
• Provide tier I help desk functions to better assist customers.
• Utilize multiple computer systems and databases to verify badge status and government clearances of staff employees, staff-like employees, contractors, visitors, and liaison personnel, including persons from other agencies within the Intelligence Community.
• Create, manage, and print badges for staff employees, contractors, liaisons, permanent visitors, and others as directed.
• Processes all badge request and renewal forms, checking for proper authorization, vendor codes, clearance actions, etc.
• Works closely with multiple Security offices to process work.
• Answer questions from multiple sources to include customers, other security officers, company security officers, etc.
• Assist with reporting requirements as requested.
• Process multiple types of credential requests...