Solution Specialist

IQVIA • Australia, Victoria • Posted July 09, 2026

Position Overview

Solution Specialist – Clinical eSource Platform

Location: Sydney or Melbourne

Experience Required: 5+ years

We are seeking a Solution Specialist to serve as a SaaS implementation and support expert for IQVIA’s Clinical eSource Platform. In this role, you will partner with early-phase CROs and Sponsors to drive successful platform adoption, delivering high-quality support, training, and implementation expertise.

This is a client-facing position ideal for someone with strong clinical trial experience, technical aptitude, and a passion for problem-solving in a fast-paced environment.

Key Responsibilities

  • Support the implementation and ongoing use of IQVIA’s Clinical eSource Platform across early-phase studies
  • Develop deep subject matter expertise across platform capabilities (recruitment, study design, data collection, reporting)
  • Own and manage customer service desk tickets, ensuring timely resoluti...