Specialist, Community Engagement Bike Share

Reporting to the Director, Bike Share and Micro-Mobility, the Specialist, Community Engagement Bike Share is responsible for engaging current and future Bike Share Toronto (BST) riders, including city-wide stakeholders, to deliver our winning aspiration of securing more than one million unique customers by 2030.

In support of BST's 2030 Growth Strategy, this role will be to maximize engagement, advocacy, and relationships that increase ridership, deepen member loyalty, and expand BST's reach.

The role will work with the Business Development partnership team to operationalize bike share objectives for the deployment of operational processes, ensuring alignment with BST's growth, brand, and customer experience objectives.  RESPONSIBILITIES Community and Partner Relationships Activate BST’s member base to drive advocacy, referrals and repeat usage.

Develop and execute community engagement plans aligned with the “Ride More, Connect MoreR...