Specialist, CX Digital Transformation

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 

We are hiring aRegular Full-Time Specialist, CX Digital Transformation! This hybrid role is based in our Burnaby Head Office, with in-office days Tuesday through Thursday to support collaboration, innovation, and connection.

At BCAA,we'recreating digital experiences that make life better for ourMembers. The Customer Experience (CX) Digital Transformation Specialist plays a key role in that journey, using data, customer insights, and feedback to uncover opportunities, enhance digital experiences, and drive meaningful...