Sr. Telecom Support Engineer - Teams Calling

Job Title: Telecom Engineer – Teams Calling Specialist Location: Any Employment Type: Contractor Experience Level: Senior (7+ years)



Position Overview We are seeking an experienced Telecom Engineer with deep expertise in Microsoft Teams Calling to join our team. The ideal candidate will have a strong background in telecommunications, proven experience in designing and implementing Teams Calling solutions, and the ability to collaborate with advisors and stakeholders to gather requirements and deliver high-quality solutions.



Key Responsibilities

• Design and Implementation:

o Architect and deploy Microsoft Teams Calling solutions, including Direct Routing and Operator Connect.

o Configure voice policies, dial plans, and call queues to meet organizational needs. • Requirements Gathering:

o Work closely with advisors and business stakeholders to understand requirements and translate them into technical sol...