SRE / DevOps Manager
Upshop • toronto, on • Posted May 24, 2026
Position Overview
We are seeking a seasoned SRE / DevOps Manager to lead our reliability and operations engineering team. You will be responsible for ensuring the scalability, security, and performance of our infrastructure while fostering a culture of automation, ownership, and continuous improvement.
Our Values
- Extremely Accountable
- Customer Obsessed
- Demand Excellence
- Biased for Action
Key Responsibilities
- Manage and mentor a team of SRE and DevOps engineers.
- Drive hiring, onboarding, and professional development.
- Set clear goals and performance metrics.
Reliability & Incident Management
- Own system uptime, performance, and reliability.
- Lead incident response and root cause analysis.
- Define and monitor SLAs, SLOs, and SLIs.