Position Overview
Store Host (Full Time)
Job Introduction
Job Description
A Bit About The Role
Act as the first point of contact for customersBe proactive in approachingDeliver an extraordinary experience for all customersBe curious to identify customer needs and consistently meet these expectations and use spontaneity to offer an experience above and beyondHandle customer complaints effectively yet compassionately knowing when to refer them to an appropriate member of the Management TeamShare expert knowledge and passion of other areas within Selfridges to customers and colleaguesMake, tell and share storiesA Bit About You
Engage clearly, confidently and professionally with all customers, team members and managersBecome an ambassador for the Selfridges brand through networking and developing professional relationships with the ...