Strategic Customer Success Manager
osapiens • madrid, madrid • Posted July 11, 2026
Position Overview
Strategic Customer Success Manager
Department: Customer Success
Employment Type: Full Time
Location: Madrid
Reporting To: Christian Wolf
Description
Munich or Madrid · Hybrid · Full-time
osapiens is becoming the operating layer for how thousands of European companies survive the next decade of regulation — sustainability, supply-chain transparency, product compliance. The osapiens HUB serves 2,500 customers, from Mittelstand to global enterprise, across four solution areas: Sustainability & Reporting (CSRD, EU Taxonomy, Corporate & Product Carbon Footprint, XDC, Reporting Cockpit), Supplier Intelligence (EUDR, CSDDD, LkSG, supplier risk & due diligence, CBAM), Product Compliance (PPWR, REACH, RoHS, GPSR, Battery, SCIP), and Traceability & Operations (Trace & Track for food and tobacco, Service & Maintenance).
HQ in Mannheim, with the working hubs in Munich and Madrid. Backed by BlackRock, Goldman Sachs, and Armira. Most customers first me...
Department: Customer Success
Employment Type: Full Time
Location: Madrid
Reporting To: Christian Wolf
Description
Munich or Madrid · Hybrid · Full-time
osapiens is becoming the operating layer for how thousands of European companies survive the next decade of regulation — sustainability, supply-chain transparency, product compliance. The osapiens HUB serves 2,500 customers, from Mittelstand to global enterprise, across four solution areas: Sustainability & Reporting (CSRD, EU Taxonomy, Corporate & Product Carbon Footprint, XDC, Reporting Cockpit), Supplier Intelligence (EUDR, CSDDD, LkSG, supplier risk & due diligence, CBAM), Product Compliance (PPWR, REACH, RoHS, GPSR, Battery, SCIP), and Traceability & Operations (Trace & Track for food and tobacco, Service & Maintenance).
HQ in Mannheim, with the working hubs in Munich and Madrid. Backed by BlackRock, Goldman Sachs, and Armira. Most customers first me...