Strategic SMB Customer Success Partner

Hire Horatio CX is seeking a Customer Success Manager to support small to mid-sized clients in Colombia. In this role, you will manage client relationships, facilitate onboarding, and ensure satisfaction through proactive communication.

You will be responsible for identifying risks, celebrating client successes, and maintaining the overall health of client accounts. If you have a passion for client advocacy and deep insights into customer needs, we want to hear from you!