Strategic Workforce Planner: Forecasting & Scheduling

Visa seeks a professional in Bogotá to monitor service levels and engage managers for real-time actions. This role involves updating schedules and generating reports to meet performance objectives across various business lines.

The candidate must proficiently manage workforce metrics using Visa’s WFM system and provide insights for effective scheduling. Apply to support the coordination and performance of a dynamic call center environment.

Join Visa to make an impact in workforce management!