Strategy & Growth Ops Manager

BearHugs is scaling fast across multiple channels. We're hiring someone to be a part of our core team and own the operational and analytical backbone of growth turning scattered data into decisions, and decisions into execution, without needing hand-holding. This isn't a strategy-slide role. You'll build the trackers, chase the vendors, prep the numbers, and then also tell what they mean and execute the decisions.

• Own and maintain BearHugs' ops scorecard and competitor tracking systems - flag what's moving before it becomes a fire drill
• Support pricing and terms negotiations with vendors and help in cost and sourcing optimisation
• Build and maintain financial/operational models (LTV/CAC, vendor cost comparisons, capital advance deals) alongside the core team
• Drive cross-functional coordination - supply chain, marketing agency, HR - so initiatives don't stall between teams
• Take ambiguous, half-formed problems ...