SUPERVISOR-FRONT DESK

The Bristol Marriott Royal Hotel has been providing a 4 star luxury experience in the heart of Bristol for over 150 years, and has an international reputation for excellence. Marriott’s award winning in house development program recognizes, nurtures and promotes talent. Benefit from industry leading training, whilst also having the opportunity to transfer internationally within the largest hotel network in the world.

We have an exciting opportunity in our front office team as a Reception Supervisor. You will be part of the Marriott family offering outstanding service to our guests and associates.

Main Duties

• Promoting a welcoming environment.
• Assisting with guest queries regarding places of interest, such as shopping, entertainment, theatres, restaurants etc.
• Ensuring all guest complaints are followed up and dealt with professionally and efficiently.
• Being the person on duty for the hotel when required.
• Follow Brand ...