Support Engineer (Brazil – São Paulo)

As a member of the Field Service Operations team, the Supplier Personnel will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Digital Signage, Network (Data and Voice), Servers and Printers.

 Functions and Responsibilities:

Job Duties

As an Onsite Support Technician with minimum of one to three years of technical experience in service delivery and End user hardware and software Configuration troubleshooting providing quality...