Support Engineer (Colombia)
INHEMETER CO.,LTD • Remote, Remote • Posted June 04, 2026
Position Overview
Work Location: Bogata, Colombia
Hiring Organization: INHEMETER CO., LTD
Main Job Responsibilities
- On-site technical support for smart meters
- Responsible for collecting data relating to on-site after-sales issues (background information, scope of impact, log data, etc.)
- Troubleshoot common issues such as communication faults with electricity meters (e.g. PLC, RF, 4G), inaccurate data and display anomalies.
- Carry out routine maintenance, upgrades and replacements, and keep accurate records.
- Smart tool System Support
- Provide support for smart tool/data acquisition systems, including installation, basic configuration and operational training.
- Troubleshoot issues relating to failed data retrieval from smart tool, data anomalies and the use of basic functions.
- Assist customers with the configuration of specific smart tool functions.
- System Integrati...