Support Engineer (L2 Mid Level)

1.     Qualifications

•     Bachelor’s degree in computer engineering, Computer Science, or IT

•     Minimum 3+ years of work experience as Application Support Engineer

•     Knowledge and work experience in SQL, scripting, and analyzing logs

•     Good analytical skills, problem determination, attention to detail, teamwork, and  communication skills.

•     Experience in ITIL is a plus.

2.     Must-Have Skills:

·       Good troubleshooting and analytical skills

·       Knowledge in SQL queries, required

·       Knowledge in Cloud (i.e. AWS)

·       Familiarity with APIs, logs, and monitoring tools

·  &...