Team Lead - KYC

Work set-up: Onsite

Schedule: Shifting

Location: Open to relocate in Vietnam

Overview:

This role supports a global FinCrime operations program for an ecommerce and social commerce environment. The operating model covers Transaction Monitoring, KYC/KYB, Sanctions, Enhanced Due Diligence, and regulatory reporting activities across a three-tier alert lifecycle.

The team is transitioning from primarily manual reviews to an AI-augmented model. Low-risk reviews will increasingly be automated, and the remaining AI Delta will require human reviewers to validate AI-generated outputs for accuracy, completeness, evidence quality, and risk appropriateness.

Because manual work will focus on higher-complexity exceptions, all roles require strong English reading comprehension, clear written English, structured case-note w...