Team Manager HRDirect

About this Position

The Team Manager, HRDirect is responsible for leading a high‑performing team that delivers HR services within the Global Business Services (GBS) organization. This role ensures operational excellence, process standardization, continuous improvement, and compliance with global and local requirements while fostering employee engagement and development.

Process Management & Operational Excellence

• Facilitate the delivery of HR processes within the GBS organization in alignment with global process frameworks.
• Drive the detailed implementation and execution of standardized HR processes while ensuring compliance with local requirements.
• Coordinate the rollout and implementation of global processes across GBS locations, ensuring adherence to local specifications.
• Monitor operational performance through KPIs and service level agreements (SLAs), implementing corrective actions when necessary.
• Ensu...