Technical Account Executive

Role Summary

The Technical Account Executive (TAE) is responsible for coordinating and supporting the successful delivery of Professional Services and Managed Services engagements. The role serves as the primary operational point of contact for assigned customer accounts, ensuring projects and managed services are delivered efficiently while maintaining high customer satisfaction.

The TAE will work closely with the PMO, Delivery Teams, Consultants, Sales, and Finance to ensure effective project coordination, customer governance, resource planning, SLA adherence, timesheet compliance, billing readiness, and operational excellence.

This role is ideal for professionals looking to build a career in Customer Success, Service Delivery, and IT Services Operations.

Key Responsibilities

Customer Account Management

• Serve as the primary point of contact for assigned customer accounts...