Technical Account Manager

Northbridge IT Recruitment • Australia, New South Wales • Posted July 15, 2026

Position Overview

Looking for a client-facing technical role where you can solve complex problems and influence real product outcomes?

Join a global SaaS technology company offering a great salary package and hybrid working from its Northern Beaches office.

We’re currently looking for a Technical Account Manager to support a portfolio of enterprise customers using sophisticated point-of-sale, payments and customer engagement platforms.

You’ll act as the link between customers and internal Support, Product and Engineering teams - investigating technical issues, supporting implementations and translating customer requirements into clear user stories.

The Role
Manage technical relationships across a portfolio of enterprise customers
Support software implementations and ongoing platform optimisation
Investigate application, integration and configuration issues
Manage escalations, incidents, bug tickets, fixes and patch updates<...