Technical Client Experience Lead

Boldrimpact, located in Mérida, Yucatán, is seeking a dedicated leader for its Client Experience Technical team. You will oversee technical support operations, ensuring excellence in customer relations and team development.

The ideal candidate will have strong leadership skills with experience in managing distributed teams in SaaS and AI environments. This role offers an opportunity to drive impactful customer experiences while fostering a culture of growth and operational excellence.