Technical Consultant - Iberia region (España)

Technical Consultant - Iberia region

Responsibilities

• Provide technical support for Philips solutions, including installations, upgrades, preventive and corrective maintenance, repairs, and related activities at customer sites across Iberia.
• Support the entire Iberia region, both remotely and on‑site, for implementation and project teams.
• Work closely with Healthcare Information Systems implementation teams during deployment and post–go‑live, including integration activities, third‑party device connectivity, and data exploitation.
• Act as technical lead for small to medium implementations, managing technical escalations and ensuring timely resolution.
• Perform remote monitoring, manage alerts, open incident tickets, and drive incident resolution while maintaining clear customer communication, accurate documentation, and compliance with Philips work practices and health & safety guidelines.

Qualifications