Technical Operations Lead

Studio Wizards provides specialist IT, infrastructure, and security support for game development studios.

We’re looking for a senior technical lead to take ownership of day-to-day support operations, client delivery, and technical escalations as the business grows.

This role will play a key part in leading day-to-day support operations, client delivery, and technical service quality as Studio Wizards continues to expand.

You’ll work directly with game studios across the UK and Europe, supporting highly creative teams working with Unreal Engine, remote collaboration workflows, high-performance workstations, cloud platforms, and modern Microsoft environments.

DUTIES AND RESPONSIBILITIES

• Lead day-to-day support operations across studio clients
• Act as a senior escalation point for technical issues
• Own onboarding and technical delivery for new studio clients
• Manage and improve internal support processes and ...