Technical Service Coordinator

Location: Candiac, Quebec

Job Type: Full-time, permanent

Schedule: Daytime, in-person, Monday to Friday (40 hours/week)
Start Date: As soon as possible

About Us

Electromega is a key player in the traffic and parking sector in Quebec and Canada. We offer innovative technical solutions and exceptional customer service.

Your Role

Reporting to the Vice President of Operations, you will be responsible for:

• Receiving and dispatching service calls to technicians.


• Scheduling and planning appointments, commissioning, and other tasks.


• Tracking repairs and managing parts. (RMA)
  
• Create estimates and quotes for client approval.


• Ensure invoicing and follow-up of service contracts.


• Produce work orders.


• Collaborate with the team to guarantee continuity and quality of service.

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