Technical Service Manager

Job Title

Technical Service Manager (Job ID 33724ENE)

Location

Barranquilla, Colombia

Reports To

Managing Director

Job Overview

The incumbent is responsible for overseeing the service team and managing technical service initiatives within the geographical area, providing technical support and services to customers in both Marine and Diesel business units.

Company History

A specialized technical engine services company has selected JDV Partners as its strategic recruitment partner to ensure a successful selection process for this position.

Main Responsibilities

• Provide support to the service centers.
• Develop and ensure that customer service policies, structure, and standards are understood and maintained.
• Communicate directly with customers on service matters to provide technical advice and support.
• Assist customers in diagnosing problems and prov...