Technical Service Team Lead (CCTV)

rn care pte. ltd. • singapore, singapore • Posted May 29, 2026

Position Overview

Job Description
  • In Charge of overseeing the whole process of service cum maintenance workflow
  • Responsible for the front line contact with client representatives on all service and maintenance related issues
  • In charge of leading a team of service team members
  • Responsible for preparing service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
  • Taking charge of determine new, creative ways to employ teams on service deliveries and distribute responsibilities
  • In Charge of managing day-to-day client interactions and expectations for optimal results
  • Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
  • Possess a knowledge base of each client's business, organization and objectives
  • Be responsible for operationally managing multiple aspects of the team.
  • Ensure smooth p...