Technical Success Consultant (Calgary)

Job Title

Technical Success Consultant

Location

Calgary, Canada

Employment Type

Hybrid (3 days at the office)

Overview

The Technical Consultant ensures customer success by delivering exceptional outcome-based services in support and enablement of those business goals. They use best practices, technical knowledge, and industry expertise to deliver services to our strategic customers and to a broader scope within the AVEVA customer base and sales activities. The Technical Consultant role helps shape our customers’ vision of how AVEVA software supports and enhances business drivers and goals.

Key Responsibilities

• Lead workshops and coaching sessions to guide the customer in using AVEVA solutions to realize their use cases.
• Act as a technical liaison to assigned customer accounts, collaborating with Customer Success Managers to maximize customer value and drive new business.
• Lead strategic...