Technical Support Engineer

Careers International • Dubai, Dubai • Posted July 16, 2026

Position Overview

Job Description
  • Coordinate with the principal technical support team to resolve complex technical issues and ensure manufacturer standards are followed.
  • Provide technical support to Foremen and technicians during vehicle preparation, repairs, and troubleshooting.
  • Guide technicians through fault diagnosis and improve repair efficiency.
  • Support Service Advisors with technical explanations for customer concerns and repair requirements.
  • Manage technical support cases, prepare reports, and ensure timely closure of issues.
  • Conduct vehicle inspections, road tests, and final quality checks before delivery.
  • Investigate comeback jobs and customer complaints, documenting findings as per ISO procedures.
  • Provide on-site technical assistance during emergency breakdowns when required....