Technical Support Engineer

Viaservice, operating under the name TransFollow, delivers innovative digital solutions for the transport and logistics sector across Europe. Our platform connects shippers, receivers, carriers, and drivers, enabling real-time visibility, collaboration and the digitization of key transport documents such as eCMR and Carta de Porte. We support companies of all sizes with API integrations, web tools, mobile apps and messaging solutions.

With offices in Amsterdam and Geneva and strong partnerships across Europe, we are expanding our presence in Spain with a new team based in Madrid.

The role

We are a fast-growing SaaS company and we are looking for a Technical Support API Integrations Engineer to help our customers successfully integrate our API into their systems.

In this role, you will act as the technical bridge between our product and our customers, supporting them during integration, troubleshooting issues, and ensuring a smooth onboarding expe...