Technical Support Specialist Associate (GSOC)

Designation: Technical Support Specialist Associate (GSOC)

Next Level Manager: Operations Manager Technical

Location of Position: Dubai UAE. The role may require occasional travel for installations and troubleshooting of equipment.

Purpose of Role: This vital frontline role sees applicants working as part of a team delivering risk management services to our clients across the globe. You will provide adaptive technical support to clients related to our integrated solutions from our 24/7 Global Security Operations Center (GSOC). Youll solve diverse technical challenges for clients operating in complex environments worldwide requiring a blend of technical aptitude creative problem-solving and excellent communication skills.

Contact and Cooperation: Internal teams across Sicuro Group companies and direct client engagement

Key Responsibilities:

1.    Technical Problem Solving 
o    Troubleshoot hardware and software issues across our suite of ...