Technology Services Manager

An exciting opportunity has become available for an experienced Technology Services Manager to join a well-established and growing Managed Services Provider based in Perth.

This is a leadership role where you'll be responsible for the day-to-day management of a high-performing Service Desk team of approximately 12 engineers, ensuring exceptional service delivery across a diverse client portfolio. You'll play a key role in driving operational performance, maintaining SLA compliance, developing your team, and identifying opportunities to continually improve service delivery.

The business has built an excellent reputation within the Perth market, has ambitious growth plans, and offers genuine career progression as the organisation continues to expand.
Key Responsibilities

• Lead, mentor and develop a team of approximately 12 Service Desk and technical support professionals.
• Conduct regular one-on-one meetings, performance reviews and coaching sessio...