Tenancy Operations Manager

Carter Jonas • Birmingham, England • Posted June 19, 2026

Position Overview

We are looking for an experienced and motivated Tenancy Operations Manager to join our Infrastructure Asset Management team in Birmingham.

Working alongside our arrears and asset management teams, you will play a key role in the management of tenancy matters across a diverse portfolio, ensuring lease events, notices, disputes and legal processes are delivered efficiently, accurately and in line with client requirements.

This is an excellent opportunity for an organised and commercially minded professional to take ownership of a broad range of tenancy operations activities, working closely with clients, tenants, legal representatives and internal stakeholders. The role offers the chance to make a meaningful contribution to service delivery, continuous improvement and the ongoing growth of our Infrastructure Asset Management business.

Main Tasks

  • Co-ordinate and process rent review notices in line with client instructions and agreed timescales.
  • M...