Total Rewards Support Services Representative, Full Time
University of Miami • Coral Gables, FL • Posted July 13, 2026
Position Overview
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .
The Total Rewards Support Services Representative provides high-quality support through phone, email, and case management channels and processes compensation-related transactions, which include pay changes, premium pay adjustments, and market updates. Additionally, the position delivers exceptional customer service in a call center environment, ensures data integrity, supports payroll accuracy, and maintains compliance with HR policies and regulatory requirements.
CORE JOB FUNCTIONS
+ Answers, screens, and routes inbound employee calls regard...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .
The Total Rewards Support Services Representative provides high-quality support through phone, email, and case management channels and processes compensation-related transactions, which include pay changes, premium pay adjustments, and market updates. Additionally, the position delivers exceptional customer service in a call center environment, ensures data integrity, supports payroll accuracy, and maintains compliance with HR policies and regulatory requirements.
CORE JOB FUNCTIONS
+ Answers, screens, and routes inbound employee calls regard...