Trust & Safety Analyst (Montreal)

Trust & Safety Analyst

As a Trust & Safety Analyst, you are focused on community and content safeguards to protect our business and customer base against various forms of high‑risk activity.

Daily Responsibilities

• Engaging in detailed account and content analysis.
• Prioritizing multiple high‑volume tasks related to verification and rules enforcement.
• Reviewing documentation and video content for potential fraud and identity impersonation.
• Corresponding with end‑users to verify documentation and validate accounts.
• DMCA and copyright enforcement.
• Working with other internal teams to identify and remove high‑risk content and users.
• Investigating community‑reported content and profiles, taking action as required.
• Collaborating with team members and leaders to deliver ongoing process improvements.
• Providing customer support coverage and responding to customer inquiries as needed.
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